Frequently Asked Questions
Got a question about Courier 24-7? Here are some FAQs to help you find the answer to your question. If you can’t find the answer you’re looking for, don’t hesitate to email or give us call for further assistance.

FAQs

We’re based in the Southwest of the UK but offer courier services nationwide and across Europe, including express delivery to Ireland and beyond.
We aim to collect your item within 60 minutes of your enquiry, depending on location and availability.
Yes, we provide same-day delivery services for urgent shipments, with real-time tracking and proof of delivery.
Absolutely. We offer tailored pallet delivery solutions and have a fleet of vehicles to handle consignments of all sizes, including HGVs for larger loads.
Yes, our express overnight service ensures your parcel arrives by the next morning, with full tracking and professional handling.
Yes, we offer scheduled delivery services with guaranteed time slots — ideal for recurring business needs.
We handle a wide range of items, including documents, business goods, pallets, and specialist items like fine art or fragile equipment.
We cannot transport hazardous materials or illegal goods. Anything else we’ve got you covered.
You can request a quote by phone, email, or through our website. We offer transparent pricing with no hidden fees.
Yes, all consignments are covered by our standard goods-in-transit insurance, with additional cover available on request.
We provide real-time tracking for all express and overnight deliveries, so you can monitor your parcel every step of the way.

We provide a range of logistics solutions including same-day delivery, next-day delivery, international shipping, freight forwarding, warehousing, and e-commerce fulfillment.

Yes! We operate 24/7, including weekends and holidays.

Yes, we offer tailored solutions for businesses including volume discounts, dedicated account managers, and API integration for seamless logistics. Get in touch with our friendly team to discuss your requirements today.

We offer competitive pricing based on our availability at the time of booking with us. Instant quotes are available 24-7 through our booking system.
We go to the ends of the Earth to make sure your deliveries are issue free, but we are also realistic and occasionally there may be a problem. To have this resolved as quickly as possible, please contact our customer support (see our Contact page) immediately with your tracking number. We will investigate and, where applicable, help you to initiate the claims process.

QUICK QUOTE

We always aim to give our customers the very best price. Get a quote today…

LIVE BOOKING

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CUSTOMER PORTAL

Log in and book a delivery through our customer portal.